Roku Error Codes and Its Solutions

For effective and smooth streaming of your Roku media player, understand the Roku error codes and its solutions. Error messages on the Roku are displayed in form of codes.

Users can familiarize themselves with the codes to resolve most of the issues themselves, quickly and without any hesitation. For complex resolutions, you can reach out to our backend support team ( for assistance.  The most common error codes include,

  • error code 001
  • error code 003
  • error code 009
  • error code 011
  • error code 014

We provide the best advice on all Roku error codes and its solutions. Now let’s check out on the remedial solutions to these error codes.

Roku error code 001

  • Go to the HOMESCREEN a FAST FORWARD button
  • Press the REWIND button twice
  • You will be prompted for a software update à select OK
  • After the update completes connect to the Wi-Fi network
  • If it does not work, reset the device

Roku error code 003

This code denotes a faulty internet connection. To resolve the issue,

  • Turn off the router and turn it back on after a few minutes
  • Check the router settings
  • Change the mode from 802.11 to 802.11 b/g

Roku error code 009

  • Turn off the router and the Roku device for a few minutes
  • Switch on both the devices
  • If that does not help, disconnect all wires and reconnect them one by one

Roku error code 011

  • From the Roku HOMESCREEN navigate to the SETTINGS menu
  • Select NETWORK from the available options
  • Setup the device once again
  • Select your network’s name and enter the corresponding password
  • Thus you will be able to establish a connection with the network
  • Else reboot the Roku device and try once again

Roku error code 014

  • If the Roku was connected to the router through a wired connection change it to a wireless connection and vice versa
  • Plug out all the wires and reinsert them
  • Restart the Roku player and all related devices
  • Check if you are able to start streaming
  • If not, repeat the process over again

Apart from understanding the Roku error codes and its solutions, you also need to have a few tips up your sleeve for the proper functioning of your device.

  • Spell the name of your wireless network correctly and avoid giving approximate spellings
  • Passwords are always case sensitive and have to be entered as is
  • Make sure that the internet connection and the router are in good working condition
  • If there is an issue with the internet connection, then get in touch with the Internet service provider
  • Place the Roku device as close as possible to the wireless router to get maximum signal strength
  • Restarting your devices will resolve many common issues

If you need any online support for troubleshooting Roku error codes and its solutions, call our Roku customer care through the toll-free number 1-855-739-5780 or visit us at

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